Parent Help
Frequently Asked Questions
What is ParentSquare?
ParentSquare is a comprehensive communication platform designed to connect parents, teachers, and school administrators. It facilitates effective communication, sharing of important information, and engagement in school-related activities.
How do I sign up for ParentSquare?
To sign up for ParentSquare, you should receive an invitation link from your child's school. Click on the link, follow the registration instructions, and create your ParentSquare account. If you haven't received an invitation, contact your school's administrative office for assistance.
Do I have to sign up for ParentSquare?
No. You will still receive messages from the district, school, or your teacher via email or text messaging. However, creating your account will allow you to control message frequency and format, customize language settings, and allow direct messaging of teachers and staff.
Can I control the notifications I receive from ParentSquare?
Absolutely. ParentSquare lets you customize your notification settings, allowing you to choose the type of messages and updates you want to receive. You can adjust your preferences according to your needs.
Can I use ParentSquare on my mobile device?
Absolutely! ParentSquare offers a mobile app that you can download from the App Store (for iOS devices) or Google Play Store (for Android devices). This enables you to access important school updates and messages on the go.
What information can I find on ParentSquare?
ParentSquare provides a centralized location for various school-related information, including announcements, school calendars, events, volunteer opportunities, classroom updates, and more. Additionally, you can receive alerts and important notifications through the platform.
How can I communicate with my child's teacher through ParentSquare?
ParentSquare allows direct communication with your child's teacher through private messaging. You can send messages to discuss your child's progress, ask questions, or share relevant information.
Is my personal information safe on ParentSquare?
Yes, the Salem School District takes data privacy and security seriously. The platform uses encryption and follows industry-standard security practices to protect your personal information. Your data will not be shared with any third parties without your consent.
What if I have more than one child attending different schools?
ParentSquare is designed to accommodate parents with multiple children at different schools. You can manage all your children's accounts from a single ParentSquare login. Just make sure to link each child's account to your profile.
I have more questions or need technical support. What should I do?
If you have any questions or need technical assistance with ParentSquare, you can reach out to your school directly. You can also contact the Salem IT Helpdesk.
Parent Help Documents
Parent Conferences
ParentSquare Help Links
Self-Help
ParentSquare has a well detailed help section.
Web Portal Help --
Login to your account and locate the "Question Mark" icon in the upper right corner.
Mobile App Help --
Use the menu icon to locate the "Help" button and "Help Topics".
